Pain in the Neck customers

Just answered a quiz about what makes your back hurt.  And one of my answers was People. Back pain can often come from dealing with frustrating and stressful people at work customers, clients and then of course at home. The old phrase that person is a" Pain in my neck" is often true. Your neck, shoulders, back muscles tighten up and at the end of the day you are in knots from dealing with the stressful person or situation.  Occasionally we have customer/clients/employees  that the very mention of their name creates havoc to your system.  

So what do you do with "those people"  Fire the? Ignore them?  Run from them  Or let someone else deal with them?  To deal with the situation you have to ask yourself  Why is this person under my skin?  What are they doing to disturb me so much.  Why am I keeping them in my business.  Why am I keeping them as a customer?  The answers may vary.  You have to decide what you are going to do to take away the annoyance factor.  

After looking at the source of my annoyance with one client, I decided to fire.  For all the work I was doing for them it boiled down to making a very few dollars.   So with glee. I went and told him I have to quit working for you.  I   will finish this particular project..but cannot continue at the rates I am currently being paid   I am in business to make money..and I am not  making money with working for you.


Darned if he didn't asked, "What do you need"?   Not knowing what to say I just popped answer that was five times the price.  He looked at me squinted, sighed, turned red and then said, ".Ok I will pay that. I was wondering when you would get wise and ask me for more". 


 My mind was in a whirl and split into two directions.  One,  I could not believe he was willing to pay me that amount.  Two, at the same time  part of me was screaming..Oh No..we have to continue to work for him.  Anyway's to make a long story short, he is still a client..but now I can stand him because the pay is really good.  Our relationship has now progressed to the level..Hey Bob, if you keep this up my fee is really going up again.  So in this instance it worked out well.  

Morale of the story:  Find the reason for your pain and do something about it.  It will be worth your while to do so, either in money and or control of the situation.

Have a great day and profitable day folks.